Privacy Policy

At Coastline Refrigeration and Air Conditioning, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We collect information that you provide directly to us, including name, email address, phone number, company name, and project details when you request quotes or services. We also collect technical information such as IP address, browser type, and usage data through cookies and similar technologies.

We use the information we collect to provide, maintain, and improve our services; process your requests and quotes; communicate with you about services and updates; analyze usage patterns to enhance user experience; and comply with legal obligations and protect our rights.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

You have the right to access, correct, or delete your personal information; object to or restrict processing of your data; withdraw consent at any time; and lodge a complaint with a supervisory authority. To exercise these rights, please contact us through our contact form.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will securely delete or anonymize your information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last Updated' date. You are advised to review this policy periodically for any changes.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our website contact form or reach out to our customer service team.